Privacy Policy

Wrench Right Mobile Auto

Effective Date: 5/28/2025 Last Updated: 5/28/2025

Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and contact information (phone, email, address) • Vehicle information (make, model, year, VIN, license plate) • Service history and maintenance records • Payment information (processed securely through third-party providers) • Service location addresses • Communication preferences

Automatically Collected Information

When you use our website or mobile services, we may automatically collect:

• IP address and device information • Website usage data and analytics • Location data (when you use our mobile scheduling) • Service appointment details and timestamps

How We Use Your Information

We use your information to:

• Schedule and provide automotive services • Maintain service records and send maintenance reminders • Process payments and send receipts • Communicate about appointments and services • Improve our services and customer experience • Send promotional offers (with your consent) • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

• Service technicians (necessary service details only) • Payment processors (for transaction processing) • Service providers who assist our operations • Legal authorities when required by law • Business successors in case of merger or sale

Data Security

We implement appropriate security measures to protect your information, including:

• Encrypted data transmission • Secure data storage systems • Limited access to personal information • Regular security assessments • Secure disposal of sensitive documents

Your Rights and Choices

You have the right to:

• Access your personal information • Correct inaccurate information • Delete your account and associated data • Opt out of promotional communications • Request information about data sharing • Withdraw consent for data processing

Data Retention

We retain your information for as long as necessary to:

• Provide ongoing services • Maintain service records for warranty purposes • Comply with legal requirements • Resolve disputes

Service records are typically retained for seven years. Marketing information is deleted upon opt-out request.

Third-Party Services

Our website and services may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to third-party practices. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by email or through our website. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.

Contact Information

For questions about this privacy policy or your personal information, contact us:

• Email: wrenchrightmobileauto@gmail.com • Phone: ‪(719) 629-7617‬ 

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of sale of personal information.

Consent

By using our services, you consent to the collection and use of your information as described in this privacy policy.